Concept and production:

Please email to Legal Department directly if you have any legal complaints.
Our Legal Department Email Address:

Recently, we have been receiving many inquiries and complaints in the email address listed above. Please note that this email is not for handling the following issues:

Pre-sale issues: product enquiry, technical support, order change and cancellation, product stock checking, shipping status checking etc.
After-sale issues: wrong / defective / damaged / missing item, tracking information not available, order missing etc.